Frequently Asked Questions

How does Language Nook work?

First, you get in touch with me, and I will get back to you shortly to agree on a date to have a conversation online.

Second, we have our conversation with the purpose of getting to know each other and to give you a taste of the methodology. 

Finally, if you think Language Nook is the place for you, you sign up, and together we plan our schedule.

What is this conversation for?

 It is an opportunity:

  • for me to evaluate your level of English.

  • for you to see if the methodology is right for you.

  • for us to get to know each other.

What is an online class like?

At the arranged time and date, I will call you via Zoom, and we will start our class. Previously, I will have shared with you the material we will use. General English classes last 50 minutes,  and IELTS classes, 1 hour, and by the end, you will get my feedback and suggestions on what you can do until next class. 

If I have this conversation, do I commit to studying at Language Nook?

No, the purpose of this session is to help you decide if Language Nook is the right place for you. If you think it is not, no problem, there are no strings attached. 

Can I cancel a class?

Yes, you can, as long as you do it 24 hours in advance. Otherwise, you will miss that class. You can cancel via email. 

What happens if I connect late?

If at the arranged time and date you are not connected, I will try to get in touch with you via the platform we use for our classes, email and phone.

  • If after 15 minutes I couldn't get hold of you, the class will be considered cancelled.

  • If you connect late, the class will be held anyway, and it will finish at the scheduled time.

What happens if there are technical problems?

If technical problems interrupt the class and it is impossible for us to continue, it will be postponed, free of charge for you. 

How do I pay?

By bank transfer.

Do I have to pay in advance?

Yes. First you choose the best class package for you, purchase it, and then we schedule our classes.

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